Your privacy is our priority. This document clearly outlines the types of data we collect, how it is used, how we protect it, and your rights as a rilex66 player in Malaysia.
This is the foundation of how rilex66 handles every piece of information you entrust to us — transparently, responsibly, and securely.
Rilex66 collects your personal data in two main ways — information you provide directly when interacting with our platform, and data collected automatically through your use of the platform. Below is a detailed breakdown of the types of data we collect:
Data You Provide Directly:
Automatically Collected Data:
| Data Category | Example | How It Is Collected | Required? |
|---|---|---|---|
| Identity | Name, NRIC, date of birth | Registration / KYC | Yes |
| Relationship | Phone number, email | Registration | Yes |
| Financial | E-wallet and bank account numbers | Deposit/withdrawal requests | Yes (for transactions) |
| Technical | IP, browser, device | Collected automatically during use | Automatic |
| Usage | Games, bets, sessions | Automatically during gameplay | Automatic |
| Communications | Support messages, complaints | Support interactions | If you contact us |
Rilex66 only uses your personal data for lawful, clearly defined and stated purposes. The following are the primary purposes for which your data is used:
Account Management & Core Services:
Security, Compliance & Fraud Prevention:
Platform Improvement & Communication:
Rilex66 does not use your personal data for automated decision-making that has a material impact on you without human review. Any significant decisions, such as account suspension, involve review by our team.
Rilex66 never sell your personal data to any third party for marketing or commercial purposes under any circumstances. However, there are limited situations where we need to share your data with certain parties to enable the platform to operate safely and lawfully:
Payment Service Providers: Required financial data is shared with approved payment processors to facilitate deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, CIMB Clicks, and other local banks. All payment processors are subject to strict industry security standards.
Technology Service Providers: In operating the platform, rilex66 engages trusted third-party services for server hosting, cybersecurity, platform analytics, and support services. These providers are given access only to the data necessary to carry out their specific functions and are bound by strict confidentiality agreements.
Legal Authorities: rilex66 will disclose personal data when required by Malaysian law, a valid court order, or a directive from an authorised law enforcement agency. This includes situations involving investigations into financial crime, money laundering, or national security threats.
Business Transfers: In the event of a merger, acquisition, or transfer of rilex66 business assets, user data may be transferred to the successor entity, subject to that entity binding itself to honour this Privacy Policy and PDPA 2010.
Caution: rilex66 will never request your sensitive information through third parties or unofficial channels. If you receive a communication from someone claiming to represent rilex66 and asking for your password or account details, it is a fraud attempt — please report it to us immediately at support@rilex66.com.
Rilex66 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
Technical Security Measures:
Data Retention Period: rilex66 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. In general:
While no security system can guarantee absolute protection, rilex66 is committed to continuously strengthening our security measures and responding promptly to any identified threats or incidents.
Rilex66 uses cookies and similar tracking technologies to enhance your experience on the platform, secure your login sessions and understand how players interact with our services. The following are the types of cookies we use:
Essential Cookies: These cookies are essential for the rilex66 platform to function correctly. They support secure login, session verification, cross-site request forgery (CSRF) prevention, and core platform security. Without these cookies, the platform cannot operate securely.
Analytics Cookies: These cookies help us understand how players use the platform — which pages are visited most, which games are most popular, common navigation paths and where players encounter difficulties. This information is used to improve the rilex66 platform based on real usage patterns. Analytics data is collected in aggregate and does not identify individual players.
Functional Cookies: These cookies remember your preferences and settings within the platform — such as your preferred language, display settings and saved login details (if you choose to save them). They improve ease of use by reducing the need to re-enter the same information each time you use the platform.
Managing Your Cookies: You can manage, block, or delete cookies through your web browser settings at any time. Please note, however, that blocking essential cookies may significantly affect the functionality and security of the rilex66 platform. For guidance on managing cookies in a specific web browser, refer to that browser's official documentation.
As a rilex66 user based in Malaysia, you have rights protected under the Personal Data Protection Act 2010 (PDPA). Below is a summary of those rights and how to exercise them:
Rilex66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, the services we offer, or applicable laws. Any amendments will be published on this page along with the revised update date.
For significant amendments that may materially affect your privacy rights, rilex66 will notify you via the email address registered to your account or through a prominent in-platform notification at least 14 days before the changes take effect. It is your responsibility to ensure that the email address registered to your account is active and kept up to date.
Continued use of the rilex66 platform following any amendments to the Privacy Policy constitutes your acceptance of the updated terms.
Contact the Rilex66 Privacy Officer:
This Privacy Policy should be read together with Terms & Conditions and policies Responsible Gaming rilex66, which together form the entire agreement between you and rilex66.
When you register an account with rilex66, you entrust us with some genuinely sensitive information — your full name, phone number, e-wallet details, and in certain cases, a copy of your identity document. That trust is not something we take lightly. The rilex66 Privacy Policy exists to make sure you know exactly what happens to that information — not buried in dense legal language, but explained clearly and plainly for every Malaysian player.
Malaysia has clear data protection legislation under the Personal Data Protection Act 2010 (PDPA). This law sets out the principles that every organisation collecting and processing the personal data of Malaysian citizens and residents must follow. rilex66 has built our entire personal data management infrastructure on these PDPA principles — not merely to satisfy legal requirements, but because we believe it is the right way to treat those who trust our platform.
One area that often concerns players is payments. When you make a deposit via Touch 'n Go eWallet or withdraw your live baccarat winnings to your DuitNow account, that financial information must pass through several systems before the transaction is complete. rilex66 shares only the minimum information necessary with approved payment processors that are bound by strict security agreements. Full account numbers and other sensitive details are never stored in plain text — everything is encrypted using the latest encryption standards.
On the topic of cookies and tracking, many may wonder — why does an entertainment platform need to track user activity? The answer is straightforward: to ensure you do not have to log back in every few minutes while watching a Malaysia Super League match in rilex66's Sports Betting section, to detect and block suspicious access before it affects your account, and to understand which platform features are most useful so we can improve your experience. This data is not used to sell your profile to advertisers or any other party. The analytics cookies we use help us answer questions like "How many players use Android phones versus iPhones?" or "Which sections do players typically find difficult?" — and the answers help us build a better platform for everyone.
Your rights under PDPA 2010 are real and enforceable. If you want to know what information we hold about you, you can request access to that data. If any details are incorrect — for example, an old phone number that is no longer active — you can request a correction. If you decide to close your rilex66 account and do not want us to retain your data beyond what the law requires, you can submit that request. rilex66's Privacy Officer team is dedicated specifically to handling these requests and is committed to responding within a reasonable timeframe.
One more point worth emphasising — data security is not solely rilex66's responsibility. A large proportion of account security incidents are caused by users' own actions — using weak passwords, sharing login credentials with others, accessing accounts over unsecured public Wi-Fi, or falling victim to phishing attempts. rilex66 provides security tools such as two-factor authentication, login notifications, and account freeze options to help you protect your account — but actively using them is up to you. We encourage every rilex66 member to take a few minutes to review their account security settings and ensure everything is configured for maximum protection.
Ultimately, your privacy and your trust are two things rilex66 cannot afford to take for granted. A platform that does not respect its users' privacy does not deserve their trust — and that trust is what enables rilex66 to keep growing and serving the Malaysian player community better every day. If you have any questions, concerns, or suggestions regarding our Privacy Policy, our door is always open — reach us at privacy@rilex66.com and we will get back to you promptly.
Answers to questions frequently asked by Malaysian players about how rilex66 handles their personal data.
Your personal data is protected with 256-bit SSL encryption, full PDPA 2010 compliance, and our commitment to never selling your information to anyone. Get started from as little as RM 10 via Touch 'n Go, GrabPay, or DuitNow.
This Privacy Policy should be read together with the other documents that collectively form the agreement between you and rilex66. By using the rilex66 platform, you agree to all of these documents.
Read Terms & Conditions | Responsible Gaming | FAQ. This platform is intended for users aged 18 and above only. Play responsibly.
Over 250,000 Malaysian players have trusted rilex66 with their data. 256-bit SSL protection, PDPA 2010 compliance, and 24/7 Bahasa Malaysia support ensure your privacy and security always come first.
Privacy questions? Contact us at privacy@rilex66.com